A number of relief groups associated with the Belgische Centum Algemeen Welzijn have been using Livecom’s chat application since 2011 to be able to help people in need even better. The accessibility of this online means of communication is highly suitable for those wanting to ask anonymous questions. It concerns the following websites: Childfocus.be – [...]
Customer support is something Examenadviesburo does very well. In August 2012, this specialist in certifying professionals went to work with the Livecom 6G-package (Email, Self service, Live Chat and Pro-active Chat). Would managing director Maurice Simonis recommend this package to others? “Without any doubt; it’s something I cannot do without.” Examenadviesburo BV knows what [...]
Anyone wanting to come into contact with Freo about an existing or new loan doesn’t have to hold the line or wait for an e-mail anymore because the lender has been working with Livecom Chat since 2012. Freo is a trade name of The Lage Landen Financiering and part of the Rabobank Groep. In [...]
The Central Health insurer – better known as CZ – is not only active in health, but also on the internet. CZ.nl visitors can now ask their questions via chat. CZ has been satisfactorily using Livecom’s web-based chat application since 2011.
A great many well-known companies use the software of Livecom to deliver better, faster customer service via live chat, e-mail or self-service. Douwe Egberts is one of them. Douwe Egberts Nederland is part of D.E Master Blenders 1753, an international coffee and tea company that operates a series of top brands that are sold in more [...]
Attract more students, how do you do that? By helping potential whiz kids as much as possible in their search for the right education. They do this at Rotterdam University: visitors to the website have been able to chat with the willing study advisors of this knowledge institute since 2011. Thanks to the [...]
On the 9th of February 2016, Livecom was taken over by Artilium. This takeover enables Livecom to invest more in the further development of our customer contact software solutions, and to realize further professionalization. Livecom will thus be able to implement new solutions and further product improvements so that we can optimally support our customers in their [...]
During a business dinner with the Dutch trade delegation in Shanghai, premier Mark Rutte launched DigiDutch this past 25 March. Dit new platform for e-commerce initiatives in China focuses on supporting companies that are entering the Chinese online market. […]
A great many well-known companies use the software of Livecom to deliver better, faster customer service via live chat, e-mail or self-service. Ziggo is one of them. This national provider of television, internet and telephony services for individuals, and of telephony, data communication and electronic payment options for companies, serves around 2.8 million households in 56% [...]
A great many well-known companies use the software of Livecom to deliver better, faster customer service via live chat, e-mail or self-service. City Box is one of them. With 23 locations in the Netherlands, City Box, founded in 1998, is the country’s largest provider of self-storage. Both individuals and commercial customers are assisted with customized solutions [...]
