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So far Livecom has created 142 blog entries.

CAW

By |2017-11-23T10:32:13+01:0011 July 2016|Categories: References, Services|

A number of relief groups associated with the Belgische Centum Algemeen Welzijn have been using Livecom’s chat application since 2011 to be able to help people in need even better. The accessibility of this online means of communication is highly suitable for those wanting to ask anonymous questions. It concerns the following websites: Childfocus.be – [...]

Examenadviesburo

By |2017-11-23T10:21:26+01:0010 July 2016|Categories: Education, References|

Customer support is something Examenadviesburo does very well. In August 2012, this specialist in certifying professionals went to work with the Livecom 6G-package (Email, Self service, Live Chat and Pro-active Chat). Would managing director Maurice Simonis recommend this package to others? “Without any doubt; it’s something I cannot do without.” Examenadviesburo BV knows what [...]

Freo

By |2017-11-23T10:23:52+01:009 July 2016|Categories: Finance, References|

Anyone wanting to come into contact with Freo about an existing or new loan doesn’t have to hold the line or wait for an e-mail anymore because the lender has been working with Livecom Chat since 2012. Freo is a trade name of The Lage Landen Financiering and part of the Rabobank Groep. In [...]

Douwe Egberts: “Livecom gives insight into the information need of our consumers”

By |2017-09-19T15:27:40+02:004 July 2016|Categories: Reference Cases|

A great many well-known companies use the software of Livecom to deliver better, faster customer service via live chat, e-mail or self-service. Douwe Egberts is one of them. Douwe Egberts Nederland is part of D.E Master Blenders 1753, an international coffee and tea company that operates a series of top brands that are sold in more [...]

Livecom acquired by Artilium

By |2017-09-19T15:15:15+02:004 March 2016|Categories: About Livecom|

On the 9th of February 2016, Livecom was taken over by Artilium. This takeover enables Livecom to invest more in the further development of our customer contact software solutions, and to realize further professionalization. Livecom will thus be able to implement new solutions and further product improvements so that we can optimally support our customers in their [...]

Livecom China partner in DigiDutch platform

By |2017-09-19T15:15:48+02:0025 March 2015|Categories: About Livecom, Livecom in the media|

During a business dinner with the Dutch trade delegation in Shanghai, premier Mark Rutte launched DigiDutch this past 25 March. Dit new platform for e-commerce initiatives in China focuses on supporting companies that are entering the Chinese online market. […]

Ziggo: “Livecom is an extremely user-friendly chat application”

By |2017-09-19T15:28:23+02:0030 June 2014|Categories: Reference Cases|

A great many well-known companies use the software of Livecom to deliver better, faster customer service via live chat, e-mail or self-service. Ziggo is one of them. This national provider of television, internet and telephony services for individuals, and of telephony, data communication and electronic payment options for companies, serves around 2.8 million households in 56% [...]

City Box: “Livecom collaborates in a discreet, professional way”

By |2017-09-19T15:29:14+02:0013 June 2014|Categories: Reference Cases|

A great many well-known companies use the software of Livecom to deliver better, faster customer service via live chat, e-mail or self-service. City Box is one of them. With 23 locations in the Netherlands, City Box, founded in 1998, is the country’s largest provider of self-storage. Both individuals and commercial customers are assisted with customized solutions [...]

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