The chat solution of BCC

By |2017-10-04T13:20:45+02:0029 September 2017|Categories: Customer News, Trends & market development|Tags: , , |

Live chat with website visitors from shops The way in which BCC uses its ‘Live Chat’ chat solution can only be described as special and progressive in retail land. Chat sessions aren’t answered from the central customer contact centre, but live from the shops: at the so-called ‘Chat points’. Customers love [...]