Faster response by chat – Municipality Rotterdam is going to work with Livecom

By |2017-11-28T12:53:18+00:0013 November 2017|Categories: Customer News, Government, Customer News, Trends & market development, Press Releases, Press Releases, Trends & market development|Tags: , , , |

Municipalities are working hard to make asking questions simpler and more restrictive. Similarly, the municipality of Rotterdam. In July they attended our free inspiration session ‘Chat And The City’. About the possibilities and pitfalls of deploying text messaging channels, such as chat and Facebook Messenger. Especially for municipalities. Then we discussed [...]