Albafone has chosen the MVNO solution of I-New & Comsys
Skopje Macedonia, Austria Mattersburg, July 2013 – Albafone has chosen the MVNO in a Box solution of I-New including the solutions of Comsys for their new innovative MVNO environment.
Albafone will be the fourth mobile operator in Macedonia. Official promotion of the operator was made in July in Skopje and they expect to begin offering services in Q3 2013. Executive Director of the company Ardian Hoxha, said that “Albafone” will focus on changing the approach to the Albanian customers and to treat them as they deserve equally with respect and as Albanian.
Albafone representatives said they will focus on customer service technology, services and innovations, in order to quickly become an important company in the market. Packages and services are designed in such a way that they meet the needs and requirements of all relevant clients, the aim is to become one of the leaders in mobile telephony providers. The MVNO in a Box solution contains everything that a company needs to start its own MVNO or MVNE. The solution is unique, highly flexible and designed according to the new Telco 2.0 definition. I-New and Comsys have developed and designed the solution to enable real flexibility and convergence for the customer and to have minimal initial investments by a time to market. The product is very scalable from 10.000 subscribers up to millions; it is multitenant and supports a multitude of market segmentations.
The MVNO in a box solution has many features such as: Real-time IN Services, Voicemail, SMS-C, USSD Gateway, Messaging Services, Post-paid, Prepaid, MMS, Real-time Convergent Charging and Rating Engine, CRM, Wholesales Billing, Call Center, Data Warehousing & Business Intelligence, Missed Call Alert, Provisioning, Mobile Marketing and Advertising, Voice (IVR) Services, Voucher Management System, Service Delivery Environment, Flexible Mediation, Loyalty and Campaign manager, and much more.
Albafone is the first successful MVNO in Macedonia, and the first Albanian mobile provider in the country. Albafone is an Albanian-American company aiming to be one of the leading telecommunications providers and inspire innovation in the telecommunications industry in Macedonia.