Education, Schools and Universities

Education, Schools and Universities

Education, Schools and Universities

Education institutes are facing a number of challenges in the 21st century, including keeping up with rapidly evolving technology, adapting to online education and exams due to the COVID-19 pandemic, building and maintaining student and alumni communities, preventing student outflow, and strengthening ties with the corporate market and local government. These challenges can be addressed by adapting to new technologies, providing adequate training and support for online learning and exams, engaging and supporting students, addressing factors that lead to student outflow, and building connections with the corporate market and local government. This will enable education institutes to continue to provide high-quality education to their students.

Estimates suggest IT spending in education will continue to grow, reaching 11.6 billion dollars by 2025.

 

Statista

Conversational chat bot market is expected to grow by 23% up to 2026, education being a vertical with a lot of opportunities.

 

Markets and Markets

General government expenditure in the EU on education amounted to € 671 billion or 5.0 % of GDP in 2020.

 

Euro Stat

Winners in education are investing in automation and self-service

With chat bots, educational institutes can streamline processes and offer students more self-service options. Administrative staff can focus on more complex tasks while chat bots handle routine tasks such as answering FAQs, providing course information, and managing enrollments. Chat bots also make it easy for students to access information anytime, anywhere, and provide a personalized experience for student interactions.

The Education industry is constantly evolving, and it can be difficult to predict exactly where it is headed. However, some trends that are currently shaping the industry include:

 

Rapid evolution of technology

Rapid evolution of technology which is transforming the way that students are learning and how teachers need teach. This requires education institutes to constantly adapt and stay up-to-date with the latest tools and platforms.

Online education

The COVID-19 pandemic has also brought new challenges, such as the need to move to online education and exams. This requires education institutes to have robust technology systems in place and to provide adequate training and support for students and teachers.

Student & Alumni communities

There is a value coming from student and alumni communities. This includes finding ways to engage and support students both during and after their time at the institute, as well as building strong connections with alumni and corporations around educational institutes.

Student engagement

By engaging students and automation education institutes are finding innovative ways to prevent student outflow, which can be caused by a variety of factors such as lack of support, late detection, financial issue. Institutions must work to identify and address these issues as early as possible in order to retain students.

Livecom Products and Solutions

Livecom offers a range of products and solutions specifically designed to help education institutes engage students and alumni. These tools are intended to support education institutes in modernizing and streamlining their operations and better serving their students and alumni.

Omni-Channel Contact Center

Smart Interactive Voice Response

Latest Resources

Discover the latest News, Company announcements, Blogs and Events from Livecom.

Mobile World Congress 26 February – 29 February, 2024, Barcelona Spain
January 29, 2024

Mobile World Congress 26 February – 29 February, 2024, Barcelona Spain

Livecom will attend the biggest Telecom event in the world. The Mobile World Congress 26 February - 29 February, 2024 in Barcelona Spain.

Read more
What are Missed Call Alerts?
January 8, 2024

What are Missed Call Alerts?

What are Missed Call Alerts? How can MCA be used? Why should MNOs, MVNOs and MVNEs offer MCA? And more about the solution.

Read more
Total Telecom Congress 21-22 November 2023, Amsterdam The Netherlands
November 6, 2023

Total Telecom Congress 21-22 November 2023, Amsterdam The Netherlands

Livecom will attent Total Telecom Congress on 21-22 November, 2023 in Amsterdam, The Netherlands. The event will evolve to focus ever more strongly on delivering business outcomes....

Read more
Interactive Voice Response (IVR) explained
March 27, 2023

Interactive Voice Response (IVR) explained

What is Interactive Voice Response (IVR)? How does it work? For what can you use it? And why should you use an IVR?

Read more
Voicemail and Visual Voicemail
March 6, 2023

Voicemail and Visual Voicemail

Voicemail and Visual Voicemail explained. What are Benefits & Advantages of Visual Voicemail? How can you use Visual Voicemail?

Read more
Physical SIM card vs eSIM
February 16, 2023

Physical SIM card vs eSIM

Physical SIM card vs eSIM. What is a SIM card or eSIM? What are the advantages? What do we expect for the future?

Read more
The Future of Voicemail
February 6, 2023

The Future of Voicemail

The future (and a small bit of history) of Voicemail? And what will the next generation of Voicemail do for us?

Read more
Mobile World Congress  27 February – 2 March, 2023, Barcelona Spain
January 31, 2023

Mobile World Congress 27 February – 2 March, 2023, Barcelona Spain

Livecom will attend the biggest Telecom event in the world. The Mobile World Congress (MWC) 27 February – 2 March, 2023 in Barcelona Spain.

Read more
Liberty Global extends Voicemail contract for five (5) years
January 10, 2023

Liberty Global extends Voicemail contract for five (5) years

Livecom, announced that Liberty Global, a multinational telecom company, extends the contract for the PAN-European Voicemail with 5 years.

Read more