Livecom goes beyond what you would expect. It is not the case that you hardly hear from them anymore as soon as the contract has been signed. To the contrary: they continue collaborating and giving tips.
The strength of Livecom lies not only in making a good customer contact platform, but in guiding you throughout the project, from implementation and training through after going live.
We receive up to 15% fewer contact requests via e-mail and telephone since we started offering Livecom Chat. And those who get stuck on our site have a solution with Proactive Chat.
As many as 95% of the chatting visitors give the chat a 7 or higher.
Livecom 6G
The Livecom 6G multichannel communication platform helps companies to communicate effectively and in a consistent way towards their customers. Livecom offers solutions for online conversion, mail, telephony, web chat, proactive chat, web self-service and social media. With one web application it improves your customer satisfaction, sales and trust in your company.
