Livecom goes beyond what you would expect. It is not the case that you hardly hear from them anymore as soon as the contract has been signed. To the contrary: they continue collaborating and giving tips.

The strength of Livecom lies not only in making a good customer contact platform, but in guiding you throughout the project, from implementation and training through after going live.

We had the knowledge bank from Livecom completely styled according to our own look and feel in no time!

We receive up to 15% fewer contact requests via e-mail and telephone since we started offering Livecom Chat. And those who get stuck on our site have a solution with Proactive Chat.

As many as 95% of the chatting visitors give the chat a 7 or higher.

A completely new target audience is reached via live chat. There appears to have been a large group of potential customers that we did not even know: they do not like to call or e-mail.

Our experiences with Livecom are very positive. Our contact person there actively collaborates with us and is easy to reach. A successful collaboration.

Livecom has helped many large companies, and their best practices are very informative. Their experts collaborate in a discreet, professional way.

Livecom Chat is one of my favourite customer contact channels. Everything works as it should. With chat, much more natural communication is created than with e-mail.

From our customer satisfaction survey, it appears that customers very much appreciate communication via chat. As many as 15% of our chatting visitors ultimately book a holiday with us.