Livecom goes beyond what you would expect. It is not the case that you hardly hear from them anymore as soon as the contract has been signed. To the contrary: they continue collaborating and giving tips.Kerstin de Haan - Manager Consumer Relations Douwe Egberts
The strength of Livecom lies not only in making a good customer contact platform, but in guiding you throughout the project, from implementation and training through after going live.Luuk Sonnen - Process Manager Gemeente Den Haag
We had the knowledge bank from Livecom completely styled according to our own look and feel in no time!Freek Radder - Operational Manager HorseLifestyle
We receive up to 15% fewer contact requests via e-mail and telephone since we started offering Livecom Chat. And those who get stuck on our site have a solution with Proactive Chat.Global Process Manager Philips
As many as 95% of the chatting visitors give the chat a 7 or higher.Maarten van Os - Manager Education
A completely new target audience is reached via live chat. There appears to have been a large group of potential customers that we did not even know: they do not like to call or e-mail.Communicatiemanager BVA Auctions
Our experiences with Livecom are very positive. Our contact person there actively collaborates with us and is easy to reach. A successful collaboration.Buster Kok - Content Manager Servicedesk ICS
Livecom has helped many large companies, and their best practices are very informative. Their experts collaborate in a discreet, professional way.Andries Cupido - Product manager City Box
Livecom Chat is one of my favourite customer contact channels. Everything works as it should. With chat, much more natural communication is created than with e-mail.Jurgen ten Brummeler - Strategic Marketer for New Media Interpolis
From our customer satisfaction survey, it appears that customers very much appreciate communication via chat. As many as 15% of our chatting visitors ultimately book a holiday with us.IT Directeur Bizztravel
Carefree implementation thanks to our advice and coaching
Clear reporting to manage your team more efficiently
Concrete recommendations for even better customer contact
Many organizations have already been working with our product and with us for years. Good customer service demands more than just good software. As a customer, you are therefore assigned a contact person from Livecom who makes your goals central and proactively collaborates with you.
Fast responsiveness, short lines of communication: we believe in that.