Livecom goes beyond what you would expect. It is not the case that you hardly hear from them anymore as soon as the contract has been signed. To the contrary: they continue collaborating and giving tips.
Kerstin de Haan - Manager Consumer Relations, Douwe EgbertsThe strength of Livecom lies not only in making a good customer contact platform, but in guiding you throughout the project, from implementation and training through after going live.
Luuk Sonnen - Proces Manager, Gemeente Den HaagWe receive up to 15% fewer contact requests via e-mail and telephone since we started offering Livecom Chat. And those who get stuck on our site have a solution with Proactive Chat.
Global Process Manager, PhilipsAs many as 95% of the chatting visitors give the chat a 7 or higher.
Maarten van Os - Manager Onderwijs, Hogeschool RotterdamOnce Live Chat took off, we saw that we could do more with it than we initially thought. And that it also delivered more benefits than we had estimated.
Manager Customer Service , BCCLivecom
The Livecom multichannel communication platform helps companies to communicate effectively and in a consistent way towards there customers. Livecom offers solutions for online conversion, mail, telephony, web chat, proactive chat, web self-service and social media. With one web application it improves your customer satisfaction, sales and trust in your company.
