Livecom B.V. is an international company with its headquarters in the Netherlands. Livecom has a strong and well know investor named Channel Holding B.V., a Dutch investment group. The specialties of Livecom are in connectivity and communications solution for the Telecom and Enterprise market. Livecom operates globally and has many customers all around the world. Livecom is not just one of the normal solution companies, we see ourselves as a partner for our customers.
Livecom is a global leading provider of omnichannel Contact Center, Voicemail, Interactive Voice Response and Missed Call Alert solutions. Our commitment to product, and services quality, combined with in-depth business and technological know-how, is key to our ongoing success and growth. Livecom develops solutions with a strong focus on the integration of voice, web and mobile to enable our customers for optimal customer contact.
The Livecom multichannel communication service delivery platform helps companies to communicate effectively and in a consistent way towards their customers.
Livecom originally was founded in 2003 and was the first provider of commercial chat in the Netherlands, a phenomenon that was hardly known at that time. Today, chat has grown into a mature customer contact channel, and Livecom Chat has been utilized for years by well-known companies from all kinds of sectors. In 2014 Livecom and Comsys went into a partnership to combine their strength and to implement the Voice solutions in the Contact Center. Comsys was (and still is) an international player in voice solutions such as Voicemail, Interactive Voice Response, Missed Call Alert and Call Center.
In 2018 Livecom & Comsys were taken over by Artilium and merged into one organization with the focus on Value Added Services, in 2019 Artilium was taken over by Pareteum. In 2022 parts of Pareteum were taken over by Channel Holding. Channel Holding recognized the tremendous quality of the people and the potential of the software and customers. Channel Holding decided to continue the Value Added Services businesses and make them successful to their full potential to continue the business under the original name of Livecom.
Discover the latest News, Company announcements, Blogs and Events from Livecom.
Mobile World Congress 26 February – 29 February, 2024, Barcelona Spain
Livecom will attend the biggest Telecom event in the world. The Mobile World Congress 26 February - 29 February, 2024 in Barcelona Spain.Read more
What are Missed Call Alerts?
What are Missed Call Alerts? How can MCA be used? Why should MNOs, MVNOs and MVNEs offer MCA? And more about the solution.Read more
Total Telecom Congress 21-22 November 2023, Amsterdam The Netherlands
Livecom will attent Total Telecom Congress on 21-22 November, 2023 in Amsterdam, The Netherlands. The event will evolve to focus ever more strongly on delivering business outcomes....Read more
Interactive Voice Response (IVR) explained
What is Interactive Voice Response (IVR)? How does it work? For what can you use it? And why should you use an IVR?Read more
Voicemail and Visual Voicemail
Voicemail and Visual Voicemail explained. What are Benefits & Advantages of Visual Voicemail? How can you use Visual Voicemail?Read more
Physical SIM card vs eSIM
Physical SIM card vs eSIM. What is a SIM card or eSIM? What are the advantages? What do we expect for the future?Read more
The Future of Voicemail
The future (and a small bit of history) of Voicemail? And what will the next generation of Voicemail do for us?Read more
Mobile World Congress 27 February – 2 March, 2023, Barcelona Spain
Livecom will attend the biggest Telecom event in the world. The Mobile World Congress (MWC) 27 February – 2 March, 2023 in Barcelona Spain.Read more
Liberty Global extends Voicemail contract for five (5) years
Livecom, announced that Liberty Global, a multinational telecom company, extends the contract for the PAN-European Voicemail with 5 years.Read more