Missed Call Alert
Telecom solution which increases call completion, revenue, and customer satisfaction.
Missed Call Alert
Telecom solution which increases call completion, revenue, and customer satisfaction.
Telecom Operators will increase call completion, revenue with Missed Call Alert
With fewer and fewer people using Voicemail, Telecom operators are beginning to realize that call completion rates are not what they used to be, impacting related revenue. For this reason, Livecom offers a Missed Call Alert (MCA) solution for detecting and handling the slam down of these calls.
Increase Revenue and Customer Satisfaction With MCA
Livecom’s Missed Call Alert / Notification solution will enable Mobile Telecom Operator to boost call completion rates, delivering increased customer satisfaction. For example:
Telecom Operator
You’re a telecom operator and notice that your customers are turning off their Voicemail. This has begun to impact both call completion rates and related revenue.
With Livecom’s MCA solution, you’ll be able to alert subscribers to missed calls without requiring them to turn on their Voicemail systems. This improves call completion rates and bolsters revenue.
MVNO
You’re an MVNO and have chosen not to offer Voicemail to your customers. You’ve made this decision because your customers don’t use it and it doesn’t fit your target market. However, this results in less call completion and has an impact to impact revenue.
Livecom’s MCA enables the call completion including you notify customers when they’ve received calls without relying on Voicemail.
Quick Return on Investment
Missed Call Alert is pretty straightforward — it lets people know when they’ve missed a phone call. Traditionally, Voicemail systems fulfilled this requirement, helping operators attain good call completion rates and high customer satisfaction. However, with fewer and fewer people using Voicemail, operators have turned to MCA to compensate.
For operators, MCA promises:
Competitive advantage
Increased revenues due to higher call completion rates (CCR)
Enhanced customer satisfaction
Livecom Missed Call Alert can be bundled with Interactive Voice Response, Voicemail and
Contact Center, or provided separately as a standalone offering.
Latest Resources
Discover the latest News, Company announcements, Blogs and Events from Livecom.
Citymesh Boosts B2B Mobile Services with Livecoms Service Delivery Platform
Citymesh, Belgium's newest telecom provider, has selected Livecom's Service Delivery Platform, for its nationwide B2B mobile services.
Read more
MVNO World Congress 24 June – 26 June, 2024, Brussel Belgium
Livecom will be attending the yearly MVNO World Congress 24 June – 26 June, 2024, Brussel Belgium. Future Proof Your MVNO Business and Meet us there!
Read more
Mobile World Congress 26 February – 29 February, 2024, Barcelona Spain
Livecom will attend the biggest Telecom event in the world. The Mobile World Congress 26 February - 29 February, 2024 in Barcelona Spain.
Read more
What are Missed Call Alerts?
What are Missed Call Alerts? How can MCA be used? Why should MNOs, MVNOs and MVNEs offer MCA? And more about the solution.
Read more
Interactive Voice Response (IVR) explained
What is Interactive Voice Response (IVR)? How does it work? For what can you use it? And why should you use an IVR?
Read more
Voicemail and Visual Voicemail
Voicemail and Visual Voicemail explained. What are Benefits & Advantages of Visual Voicemail? How can you use Visual Voicemail?
Read more
The Future of Voicemail
The future (and a small bit of history) of Voicemail? And what will the next generation of Voicemail do for us?
Read more
Mobile World Congress 27 February – 2 March, 2023, Barcelona Spain
Livecom will attend the biggest Telecom event in the world. The Mobile World Congress (MWC) 27 February – 2 March, 2023 in Barcelona Spain.
Read more
Liberty Global extends Voicemail contract for five (5) years
Livecom, announced that Liberty Global, a multinational telecom company, extends the contract for the PAN-European Voicemail with 5 years.
Read more