Reduce your cost for Voicemail

Reduce your cost for Voicemail

Reduce your cost for your Voicemail solution

Some Telecom Operators are paying a lot for their existing Voicemail platform. The main costs are the monthly / quarterly / yearly maintenance costs of the supplier. Secondly the Voicemail solution might be old and a real legacy system running on dedicated hardware somewhere in the corner or a server room. It is not compliant anymore with the modern new architecture and probably not able to support SIP or Cloud. This increases unnecessary costs for the Voicemail solution.

 

Here are 10 ways Livecom Voicemail saves costs for Telecom Operators:

Check in the existing support contract from your supplier if you are paying separately for upgrades, new features, and patches. Then it is time to talk to Livecom. We include everything which is better and cheaper for you but also for us.

Is your Voicemail running on dedicated (old) hardware then your risk is high, and you have many hidden costs for example the support on the hardware, serverroom, energy consumption, etc. Our advice move it to you private-cloud or to any other cloud.

Use a SIP (Session Initiation Protocol) system, SIP systems are most of the times much cheaper than an ISDN or ISUP connection, which even require hardware to connect the cables. With SIP there is no hardware  needed.

Use a third-party voicemail service, with other words outsource your voicemail to a solution provider who already supports and proven this. Livecom offers “Voicemail as a Service” on our own cloud for a monthly fee.

Optimize your Voicemail settings. For example: voicemail greeting length, Consider using a shorter greeting to reduce the amount of storage space used. Another example is the amount of allowed saved messages. Consider allowing less messages to be saved to reduce the amount of storage space used. Both can help reduce the cost of the voicemail storage.

Use a Visual Voicemail system, Visual voicemail systems allow users to view and listen to voicemail messages through an interface on their phone, rather than dialing into a voicemail system. This can be more cost-effective for the operator because it reduces the number of calls, which can reduce the load on the system and the need for additional infrastructure.

Use cloud-based storage, Storing voicemail messages in the cloud rather than on physical servers can be more cost-effective because it reduces the need for expensive hardware and maintenance.

Check your existing contract on how you are charged, for example, for each created Voicemailbox instead of for each Active Voicemailbox. If so, then you need to look for a different supplier like us.

If you are active in more then one country/region and does each country/region has its own Voicemail solution, then it is time to merge them into one new Voicemail solution. It will save costs on resources (people and system), hardware/cloud costs and becomes much more efficient.

Consider your existing contract, If you are paying a monthly, quarterly, yearly support fee for your current Voicemail solution to your supplier, it is probably calculated as a percentage of the original setup price. This means you pay to much! Livecom can help you.

Are you looking to reduce your Voicemail costs and streamline your Value Added Services? Livecom can help! Our comprehensive Service Delivery Platform allows you to combine your Voicemail with solutions such as Interactive Voice Response, saving you time and money. Don’t let high Voicemail costs hold your business back – contact us today to learn more about how we can help.

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