The chat solution of BCC

The chat solution of BCC

The chat solution of BCC Live chat with website visitors from shops The way in which BCC uses its ‘Live Chat’ chat solution can only be described as special and progressive in retail land. Chat sessions aren’t answered from the central customer contact centre, but...
Philips NPS for Livecom Chat excellent

Philips NPS for Livecom Chat excellent

Philips NPS for Livecom Chat excellent Livecom’s chat application is now running on Philips websites in 35 countries and 22 languages. This was preceded by a pilot project, launched at the end of 2008, when Livecom 6G Chat – both its reactive and proactive chat...