Stay connected with your Subscribers
Stay connected with your Subscribers
We help you stay connected with your clients via any channel. Here is why trusted brands choose us:
- Customer intimacy You come first, we guide you every step
- Rapid implementation methodology
- Our dedicated team helps and guides you in a fast and efficient way
- Carrier grade, low pricing Highly customizable and robust solutions.
- Traditional and digital channels like Voicemail, MCA, IVR
- A Contact Center for: Chat, Email, WhatsApp, Facebook, SMS, FAQ.
- On-premise, Private cloud, Public cloud, or hybrid deployments.
- With Livecom you can choose where you want to deploy.
- We also have our own Cloud hosting in the Netherlands.
- GDPR compliant.
Calls / year
Since 2003, Livecom has developed powerful software to enable companies to communicate more effectively, and commercially with their customers.
“We selected the IVR & Contact Center solution based on their close integration with I-New. This has given us flexibility to configure and manage business logic such as all the call flows, agent priorities, reporting and dashboards. The linkage to the I-New CRM provides a seamless agent experience with all interactions in one place.”
Paul Touhey, Spark (Skinny) head of Technology
“Selecting Livecom Voicemail gave us a modular way to add service for our customers without changing our network. We gain a world class product and our engineers can continue to work on our core competencies. Livecom did all the heavy lifting and we can focus on our customers.”
Jerry Norton, Director of iTalk Global Business Development
“We adopted their private cloud architecture that supports our technology centralization strategy across the entire Latin American region. The platform is highly scalable providing the ability to enter new markets faster than our competitors, with disruptive and edgier offerings that appeal to Virgin Mobile’s target.
Jim Glass, Chief Technology Officer, Virgin Mobile Latin America’s
“We receive up to 15% less contact requests via email and telephone since we offer Livecom Chat. Visitors that get stuck on our site now have a way out via Proactive Chat.”
Global Process Manager, Philips
“We are pleased to add the Cloud based Voicemail solution to our portfolio. It’s great that this fits our needs and at the same time matches our way of doing business: flexible and clear with a high/distinct level of quality and service. Just like oneCentral.”
Nico Dammers, General Manager oneCentral
“When Live Chat started to pick-up, we saw that we could do a lot more with it than we had thought and that it was having a lot more advantages than projected.”
Manager Customer Service
“When we searched for a new voicemail system to integrate with our mobile solutions, only Cloud Voicemail offered us the solid foundation on which we can build and integrate our current and future voice applications”
Alex Veldkamp, Owner at TSV
“The I-New-technology solution is the best solution for our business models. The performance of the I-New platform, defined by the combination of innovative technology and trend-setting services, allows the Smartspace customers pioneering mobile engagement into their existing business models ……, making us and our customers much more competitive.”
Jörg Bauer Managing Director Smartspace GmbH
“We are currently deploying our MVNE infrastructure to serve ENTEL and we will support the operations of ENTEL’s MVNO customers in Chile and through the region”
Joaquin Molina, I-NEW’s General Manager in Latin America
Discover the latest News, Company announcements, Blogs and Events from Livecom.
Interactive Voice Response (IVR) explained
What is Interactive Voice Response (IVR)? How does it work? For what can you use it? And why should you use an IVR?Read more
Voicemail and Visual Voicemail
Voicemail and Visual Voicemail explained. What are Benefits & Advantages of Visual Voicemail? How can you use Visual Voicemail?Read more
Physical SIM card vs eSIM
Physical SIM card vs eSIM. What is a SIM card or eSIM? What are the advantages? What do we expect for the future?Read more
The Future of Voicemail
The future (and a small bit of history) of Voicemail? And what will the next generation of Voicemail do for us?Read more
Mobile World Congress 27 February – 2 March, 2023, Barcelona Spain
Livecom will attend the biggest Telecom event in the world. The Mobile World Congress (MWC) 27 February – 2 March, 2023 in Barcelona Spain.Read more
Liberty Global extends Voicemail contract for five (5) years
Livecom, announced that Liberty Global, a multinational telecom company, extends the contract for the PAN-European Voicemail with 5 years.Read more
Livecom launches online Digid and Irma identification through partnership with Verder Helpen
Livecom & Verder Helpen are excited to announce the prelaunch of secure online identification with DigiD and Irma for the chat.Read more
MVNO Nation Live 16-17 November 2022, Valancia, Spain
The 2-day MVNO Nation Live conference agenda will bring to light the main opportunities and challenges that MVNOs are facing and how to overcome from them.Read more
NetworkX Event, 18-20 October 2022, Amsterdam, Netherlands
Network X is where the telecom and mobile industry comes together. It is the new home of the long-running 5G World and Broadband World Forum, and newly launched Telco Cloud.Read more