Stay connected with your customers

CONTACT CENTER

Enhance Customer Contact using telephony, e-mail, Chat, WhatsApp, Facebook, Self-service, FAQs and SMS.

VOICEMAIL

Telecom solution for Mobile & Fixed Telecom operators, MVNE, MVNO, Internet Service Providers, vPBX. Including Visual Voicemail.

INTERACTIVE VOICE RESPONSE

Fully web based, including a graphical flowbuilder for easy & fast creation of dialogues.

MISSED CALL ALERT

Telecom solution which increases call completion, revenue, and customer satisfaction.

Stay connected with your customers

CONTACT CENTER

Enhance Customer Contact using telephony, e-mail, Chat, WhatsApp, Facebook, Self-service, FAQs & SMS.

INTERACTIVE VOICE RESPONSE

Fully web based, including a graphical flowbuilder for easy & fast creation of dialogues.

VOICEMAIL

Telecom solution for Mobile & Fixed Telecom operators, MVNE, MVNO, Internet Service Providers, vPBX. Including Visual Voicemail.

MISSED CALL ALERT

Telecom solution which increases call completion, revenue, and customer satisfaction.

Over 20 years of experience in omnichannel customer contact and Telecom.
An interesting mix that makes us unique. Find the solution that fits your organization.

Telecom (MNOs, MVNOs, MVNEs) Vertical Solutions

Unique and flexible Value Added Service solutions which enables our customers the control to create, manage, and scale the innovative services they want and need to deliver.

Omni-channel Customer Contact Solutions

Our omni-channel contact solution enables enterprises to improve their customer experience by tracking customer interactions and facilitating more effective communications.

Why Livecom?

We help you stay connected with your clients via any channel. Here is why trusted brands choose us:

  • Customer intimacy You come first, we offer solutions and guide you every step
  • Rapid implementation methodology Our consultants help and guide you in a fast and efficient way
  • Carrier grade, mid-market pricing Highly customizable and robust solutions at mid-market rates.
  • Traditional and digital channels Telephony, IVR, Voicemail, Chat, Email, WhatsApp, Facebook, SMS, FAQ, etc
  • On-premise, Private cloud, Public cloud, or hybrid deployments With Livecom you can choose where you want to deploy.
  • GDPR compliant We also have our own Cloud hosting in the Netherlands
30+
Countries
500.000.000+
Calls / year
25.000.000+
Voicemail boxes

4.500.000+

Interactions
75+
Customers

Success Stories

Since 2003, Livecom has developed powerful software to enable companies to communicate more effectively, and commercially with their customers.

“When Live Chat started to pick-up, we saw that we could do a lot more with it than we had thought and that it was having a lot more advantages than projected.”

Manager Customer Service

“A staggering 95% of the chat visitors scored the chat with a 7 or higher grade.”

Luuk Sonnen – Process Manager, Municipality of The Hague

“We receive up to 15% less contact requests via email and telephone since we offer Livecom Chat. Visitors that get stuck on our site now have a way out via Proactive Chat.”

Global Process Manager, Philips

Latest Resources

Discover the latest News, Company announcements, Blogs and Events from Livecom.

Mobile World Congress  27 February – 2 March, 2023, Barcelona Spain
January 31, 2023

Mobile World Congress 27 February – 2 March, 2023, Barcelona Spain

Livecom will attend the biggest Telecom event in the world. The Mobile World Congress (MWC) 27 February – 2 March, 2023 in Barcelona Spain.

Read more
MVNE, MVNA and MVNO explained in a simple way
January 17, 2023

MVNE, MVNA and MVNO explained in a simple way

There are various terms which are used for MVNE, MVNA and the various types of MVNOs. Let's explain the high level differences.

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Liberty Global extends Voicemail contract for five (5) years
January 10, 2023

Liberty Global extends Voicemail contract for five (5) years

Livecom, announced that Liberty Global, a multinational telecom company, extends the contract for the PAN-European Voicemail with 5 years.

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Livecom launches online Digid and Irma identification through partnership with Verder Helpen
December 20, 2022

Livecom launches online Digid and Irma identification through partnership with Verder Helpen

Livecom & Verder Helpen are excited to announce the prelaunch of secure online identification with DigiD and Irma for the chat.

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MVNO Nation Live 16-17 November 2022, Valancia, Spain
October 21, 2022

MVNO Nation Live 16-17 November 2022, Valancia, Spain

The 2-day MVNO Nation Live conference agenda will bring to light the main opportunities and challenges that MVNOs are facing and how to overcome from them.

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NetworkX Event, 18-20 October 2022, Amsterdam, Netherlands
September 14, 2022

NetworkX Event, 18-20 October 2022, Amsterdam, Netherlands

Network X is where the telecom and mobile industry comes together. It is the new home of the long-running 5G World and Broadband World Forum, and newly launched Telco Cloud.

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Telecommunicatiebedrijf (Telesur) Suriname selects the Voicemail of Livecom
September 9, 2022

Telecommunicatiebedrijf (Telesur) Suriname selects the Voicemail of Livecom

Telecommunicatiebedrijf (Telesur) the national & largest Telecom Operator in Suriname has selected the next generation Voicemail of Livecom.

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Livecom appoints Taco Berentschot as CTO
September 9, 2022

Livecom appoints Taco Berentschot as CTO

Livecom is proud to announce the appointment of Taco Berentschot as its new Chief Technology Officer (CTO) to enable Livecom to accelerate our future plans.

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Livecom acquires D-Shore
September 9, 2022

Livecom acquires D-Shore

A strategic acquisition to revolutionize Livecoms Service Delivery Platform with the Value Added Services (VAS) solutions and Omni-channel Customer Contact and help customers stay connected.

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