Stay connected with your customers
VOICEMAIL
Telecom solution for Mobile & Fixed Telecom operators, MVNE, MVNO, Internet Service Providers, vPBX. Including Visual Voicemail.
CONTACT CENTER
Enhance Customer Contact using telephony, e-mail, Chat, WhatsApp, Facebook, Self-service, FAQs and SMS.
INTERACTIVE VOICE RESPONSE
Fully web based, including a graphical flowbuilder for easy & fast creation of dialogues.
MISSED CALL ALERT
Telecom solution which increases call completion, revenue, and customer satisfaction.
Stay connected with your customers
VOICEMAIL
Telecom solution for Mobile & Fixed Telecom operators, MVNE, MVNO, Internet Service Providers, vPBX. Including Visual Voicemail.
INTERACTIVE VOICE RESPONSE
Fully web based, including a graphical flowbuilder for easy & fast creation of dialogues.
CONTACT CENTER
Enhance Customer Contact using telephony, e-mail, Chat, WhatsApp, Facebook, Self-service, FAQs and SMS.
MISSED CALL ALERT
Telecom solution which increases call completion, revenue, and customer satisfaction.
Over 20 years of experience in omnichannel customer contact and Telecom.
An interesting mix that makes us unique. Find the solution that fits your organization.
Telecom (MNOs, MVNOs, MVNEs) Vertical Solutions
Unique and flexible Value Added Service solutions which enables our customers the control to create, manage, and scale the innovative services they want and need to deliver.
Omni-channel Customer Contact Solutions
Our omni-channel contact solution enables enterprises to improve their customer experience by tracking customer interactions and facilitating more effective communications.
Why Livecom?
We help you stay connected with your clients via any channel. Here is why trusted brands choose us:
- Customer intimacy You come first, we offer solutions and guide you every step
- Rapid implementation methodology Our consultants help and guide you in a fast and efficient way
- Carrier grade, mid-market pricing Highly customizable and robust solutions at mid-market rates.
- Traditional and digital channels Telephony, IVR, Voicemail, Chat, Email, WhatsApp, Facebook, SMS, FAQ, etc
- On-premise, Private cloud, Public cloud, or hybrid deployments With Livecom you can choose where you want to deploy.
- GDPR compliant We also have our own Cloud hosting in the Netherlands
30+
Countries
500.000.000+
Calls / year
25.000.000+
Voicemail boxes
4.500.000+
Interactions
75+
Customers
Success Stories
Since 2003, Livecom has developed powerful software to enable companies to communicate more effectively, and commercially with their customers.
“When Live Chat started to pick-up, we saw that we could do a lot more with it than we had thought and that it was having a lot more advantages than projected.”
Manager Customer Service
“A staggering 95% of the chat visitors scored the chat with a 7 or higher grade.”
Luuk Sonnen – Process Manager, Municipality of The Hague
“We receive up to 15% less contact requests via email and telephone since we offer Livecom Chat. Visitors that get stuck on our site now have a way out via Proactive Chat.”
Global Process Manager, Philips
Latest Resources
Discover the latest News, Company announcements, Blogs and Events from Livecom.
Interactive Voice Response (IVR) explained
What is Interactive Voice Response (IVR)? How does it work? For what can you use it? And why should you use an IVR?
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Voicemail and Visual Voicemail
Voicemail and Visual Voicemail explained. What are Benefits & Advantages of Visual Voicemail? How can you use Visual Voicemail?
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Physical SIM card vs eSIM
Physical SIM card vs eSIM. What is a SIM card or eSIM? What are the advantages? What do we expect for the future?
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The Future of Voicemail
The future (and a small bit of history) of Voicemail? And what will the next generation of Voicemail do for us?
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Mobile World Congress 27 February – 2 March, 2023, Barcelona Spain
Livecom will attend the biggest Telecom event in the world. The Mobile World Congress (MWC) 27 February – 2 March, 2023 in Barcelona Spain.
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MVNE, MVNA and MVNO explained in a simple way
There are various terms which are used for MVNE, MVNA and the various types of MVNOs. Let's explain the high level differences.
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Liberty Global extends Voicemail contract for five (5) years
Livecom, announced that Liberty Global, a multinational telecom company, extends the contract for the PAN-European Voicemail with 5 years.
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Livecom launches online Digid and Irma identification through partnership with Verder Helpen
Livecom & Verder Helpen are excited to announce the prelaunch of secure online identification with DigiD and Irma for the chat.
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MVNO Nation Live 16-17 November 2022, Valancia, Spain
The 2-day MVNO Nation Live conference agenda will bring to light the main opportunities and challenges that MVNOs are facing and how to overcome from them.
Read more