Why Livecom?

We help you stay connected with your clients via any channel. Here is why trusted brands choose us:

  • Customer intimacy You come first, we offer solutions and guide you every step
  • Rapid implementation methodology Our consultants help and guide you in a fast and efficient way
  • Carrier grade, mid-market pricing Highly customizable and robust solutions at mid-market rates.
  • Traditional and digital channels Telephony, IVR, Voicemail, Chat, Email, Knowledge Base, FAQ, etc
  • On-premise, Private cloud, Public cloud, or hybrid deployments With Livecom you can choose where you want to deploy.
  • GDPR compliant We also have our own Cloud hosting in the Netherlands
Phone calls
Voice mail boxes

Success Stories

Since 2003, Livecom has developed powerful software to enable companies to communicate more effectively, and commercially with their customers.

“When Live Chat started to pick-up, we saw that we could do a lot more with it than we had thought and that it was having a lot more advantages than projected.”

Manager Customer Service

“A staggering 95% of the chat visitors scored the chat with a 7 or higher grade.”

Luuk Sonnen – Process Manager, Municipality of The Hague

“We receive up to 15% less contact requests via email and telephone since we offer Livecom Chat. Visitors that get stuck on our site now have a way out via Proactive Chat.”

Global Process Manager, Philips